1811 6th St. N.
Texas City, TX 77590
(409) 965-9778
cactusquilts@aol.com
M - F 10a - 5:30p
Sat 10a - 4p, Closed Sun

 
 

Policies


CLASS POLICY:

Classes are filled on a first come, first serve basis. We have a limited number of seats available in each class; and a minimum number of students are required for a scheduled class to be confirmed. So, please sign up early not only to ensure your place in the class, but to ensure the class will meet the required minimum number of students.

Cactus Quilts accepts cash, check or credit card for payment. If registering for class by phone and using a credit card for payment, credit card information must be made available at that time. Your name will not be added to the class list, regardless of the payment method you select, until payment in full is received!

Class fees are not refundable unless Cactus Quilts cancels the class - in the event this occurs two options are available to the student, 1) we can refund the class fee, or 2) the student may choose to be re-scheduled to another date for the same class.

Students may cancel a seat in a class and receive store credit, as long as cancellation is received by Cactus Quilts at least 3 business days prior to the class. Students will forfeit the class fee if cancellation is received less than 3 business days prior to class and Cactus Quilts is not required to provide a make-up class either due to failure to cancel or failing to appear for the class on the scheduled date.

No children or other guests are allowed to accompany the student during class.

At the time of registration you will receive a supply list. The cost of the supplies is not included in the class fee, unless expressly noted. Many of the required supplies are available in the shop. Our classes are made available as a service to our customers – to allow us to continue to provide that service, we encourage students to purchase class supplies in our shop.

Class starts promptly as scheduled – please arrive a minimum of 15 - 20 minutes prior to class for setup. We strongly encourage you to confirm the class minimum requirement has been met about 7 days before the class date and purchase your supplies accordingly to ensure you will arrive in class on time and ready to learn as a courtesy to other students and the instructor!

BLOCK OF THE MONTH POLICY:

When you register for one of our “block of the month” quilt programs, you are committing to the entire program and with this in mind a kit will be prepared for you each month for that program.

Each program includes a $25.00 non-refundable start-up fee to help us cover the initial cost of the pattern and fabrics for the program. To participate in our “block of the month” programs requires a current credit card.

If unforeseeable circumstances occur and you need to cancel the program prior to being charged for your first month’s kit, please contact us immediately; however, your start-up fee will not be refunded. Otherwise, a kit will be prepared and forwarded to you each month during the life of the program.

Your credit card will be billed each month for your kit based on advertised costs for the program. To avoid shipping costs, kits will be available for pick up in the shop until the 7th of each month during the program. On the 8th of each month, credit cards will be charged for the costs of the kit, including shipping.

Kits will be placed in the mail the first Monday following the 7th day of the month. Shipping costs for the program’s final kit may be higher than other months due to the increased weight for the borders and binding to finish the quilt. We aim to keep your costs down whenever possible.

If for any reason, we are unable to charge your credit card, you will be contacted and your kit will be held until payment is received.

We are here to support you - our goal is have each participant in our block-of-the-month programs enjoy their quilting experience and finish their quilt tops in a timely manner. If you are having problems, before you pull all your hair out, please contact us, we may be able to help!